Managing Your Doer
October Founder Newsletter - Discover Insider Updates
Hi there, Founder! This month's newsletter has arrived… and it's loaded with essential updates, actionable tips, and insights that resonate. We’re here to help you take your business to the next level with Outsourced Doers. Trust me, you won’t want ...
Thank You!
Hey, there! Thank you for your recent booking, we are looking forward to speaking wiht you soon. In the meantime you may find the below articles helpful. Doing Incubator Know more about your access to business and marketing strategy and support. ...
Timezone FAQs for Part Time Founders
The Doers can work on two shifts: Shift A (Morning shift) 8:00 am - 12:00 pm PST (US time) Shift B (Afternoon shift) 1:00 pm - 5:00 pm PST (US Time) Furthermore, the Pacific Standard Timeshift can be converted into these time zones: Daylight Savings ...
Can I Send Physical Gifts To My Doer?
Rewarding your Doer for a job well done or after achieving a new milestone together is a great way to boost their morale and show your appreciation. We would love to assist you in organizing physical gifts for your Doer, however, this option is not ...
Internet Issues
What Happens if My Doer is experiencing Internet Connectivity Issues? Doers are working in a Work From Home set-up with complete equipment to support their day to day work. However, there might be factors outside of our control from time to time that ...
What is ActivTrak
Activtrak is a monitoring tool which helps us make sure that you and your Doer can utilize and maximize the time that you are intended to work together daily. Because we are currently not in an office setting, this will keep Doers responsible and ...
Training Tech Stack
You can download the PDF version in the attachment. If you have any questions, you can reach out to founders@outsourceddoers.com and we'd be happy to assist. Thanks!
How is the quality of work guaranteed?
Unlike a digital marketing agency, we do not guarantee the quality of work from your Doer. We simply vet, recruit and train your Doer in best practice processes for the platforms and tasks that we use and know you use. We find our most successful ...
How Do I Safely Share Logins with My Doer
Here are our Seven Steps with secure your information and safely share your logins with your Doer: Sign up to a Password Manager such as LastPass or 1Password. Create two accounts - one for yourself and a second for your Doer. Set a strong Master ...
Giving Feedback to My Doer
Every opportunity for feedback is a training opportunity and our rule here at Outsourced Doers is that a task is not complete until you give feedback ( *Please note…”Thank you” is not feedback) Here are some examples of our suggested methods of ...
Sick Leave and Vacation Leave
Leave Entitlements Doers have similar leave entitlements as local team members. They will have a total of 7 days of Vacation Leave and 7 days of Sick Leave off for each year of employment. Leave credits can not be converted into cash and therefore, ...
Can I create a separate email for my Doer that is specific to my business?
One of the tasks that your Doer can help you with is Email Management- sometimes, this may include having your Doer send out pre-written emails or respond to clients’ questions. For this purpose, we highly encourage setting up an email for your Doer ...
Doer Overtime
We strongly believe that overtime is not a standard expectation from our Doers, if you find yourself or your Doer needing to submit overtime regularly, please consider reaching out to us to discuss growing your team. In the instance that your Doer ...
Offboarding Checklist
Starting your Offboarding Process At Outsourced Doers, we are committed to providing you with exceptional support throughout your time with us. This article walks you through our recommended offboarding practice so that your time with your Doer is ...
Can my Doer work reduced hours?
We have recently launched Part-Time Doers to Founders who are seeking Doer assistance in reduced hours. Part-Time Doers work for 20 hours a week and will follow a 4-hour work schedule with their Founder. This is also applicable to those who are ...
What copywriting is within my Doer's scope?
As a professional service provider, business consultant, or coach, you understand the importance of effective copy. It's the key to engaging your audience and driving business growth. But let's face it – crafting compelling copy from scratch can be ...
Your First Day with Your Doer
Pre-Launch and First Day Checklist It is essential that you successfully onboard your Doer into your business, just like you would onboard a local team member into your business when they first start working with you! These steps will set the ...
Can my Doer work with my other team members?
One of the Core Values of Outsourced Doers is 'We Are Stronger As A Team' because we believe that everything is work-out-able if we work together, so we highly encourage collaboration between peers. This is a value that we want to share and instill ...
Can my Doer act as a moderator during my webinar?
Managing a webinar can be a handful, especially the live ones, so we totally understand why you will be needing help with this. Your Doer can definitely help moderate your webinars, but this task falls under Business Specific tasks so you will have ...
How can I share files with my Doer?
In order for your Doer to complete tasks for you, you will need to share with them files and other resources such as images, videos, and etc. There are two ways to share files with your Doer: Basecamp. Aside from the project management and messaging ...
How do I use Basecamp?
Basecamp is a great tool for project management and team communication. We included this in your package (for free!) because we want everything organized and smooth for you and your Doer. Success seems more achievable if you're on top of things, ...
Timezone FAQs
The Doers can work on two shifts: their morning shift which is at 10:00 am - 6:00 pm AEST (Sydney time) and their night shift which is at 8:00 am - 4:00 pm PST (LA time). Furthermore, the Pacific Standard Timeshift can be converted into these time ...
Out of Scope Tasks
Our Doers are all well-trained in different areas of your business. However, their responsibilities have limitations. Here are the list of the tasks that are considered out of scope: Business & Marketing Strategy Paid Advertising (Facebook Ads & ...
Will my Doer be working according to my public holidays or theirs?
Your Doer will be working according to their public holidays, so please be mindful of this as they will likely differ to yours. Here's a comprehensive list of Ph holidays for the year 2023: We recommend saving this one for future reference. If you ...
Will my Doer have a Performance Review?
Performance Reviews are important to ensure our Doers understand what they’re doing well, and what they need to improve on and enable them to have clear, stepped goals for them to be the best possible Doer. Your Doer and their Doer Success Leader ...
First Week Checklist
Go check and see your First Week Checklist with your Doer! Day 1 - Summarise Your Business Connect with your Doer (and the rest of your team if applicable), it's their first day with you, so it'll be nice to see some friendly faces. Give an overview ...
My Doer has not show up to work, what do I do?
Doers not showing up to work rarely happens, but when it does, there are various possible reasons that we should look at. If your Doer hasn't shown up for work in time, you can ping the Client Experience Team via Basecamp or email ...
Creating a Saved Replies Folder
Firstly, you create a “Saved Replies” folder (either a Google or Word Doc you create). Then simply fill it with your top 20 - 30 FAQs - and your previous answers to these frequently asked questions. This will enable your Doer to use your previous ...
How will I communicate and work with my Doer?
There are two methods of communicating with your Doer that we recommend: Zoom - for calling and video conferencing with your Doer (eg morning huddles) Live Chat - via Campfire in Basecamp You can reach out to your Doer anytime by sending them a ...
How do I train my Doer in business specific tasks or tools?
Throughout your Doer's 4-Week Training, they are trained in our 6 Compulsory Doer Badges. You can read more about the 6 Compulsory Badges here: 6 Compulsory Badges After you launch with your Doer, you can train them to learn ‘business-specific’ tasks ...
Public Holidays
We recognize and honor all Philippine Holidays. There are two types of holidays in the Philippines: Regular holidays and Special non-working holidays. Regular holidays are celebrated on established dates (i.e., Christmas Day, Philippine Independence ...
Recording Loom videos (screen recording videos)
Every Founder has their own unique processes and the way they like to complete certain tasks in their business - that we obviously can’t train on - as every business is so different. So we’ve found a really great way to help cover these gaps in ...
Are there any tasks I can't brief my Doer in?
The following are the tasks that are out of scope for your Doer: Copywriting (they can assist with researching content for a blog, for example, but they are not trained copywriters) Facebook ad creation (they can track the results of a Facebook ad ...