Creating a Saved Replies Folder
Firstly, you create a “Saved Replies” folder (either a Google or Word Doc you create).
Then simply fill it with your top 20 - 30 FAQs - and your previous answers to these frequently asked questions.
This will enable your Doer to use your previous answers as templates so they can help answer questions/inquiries in your inbox and DM’s - using your brand voice and communication style.
If you are able to dedicate around 5-10 mins a day over the next few weeks to reviewing your inbox and social media DM’s, and collating those FAQs and answers, this will ensure you have a comprehensive list of Saved Replies that your Doer can access when they launch with you.
This will set your Doer on track to help answer 60% - 70% of your emails and DMs from Day 1.
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