How will I communicate and work with my Doer?

How will I communicate and work with my Doer?

There are two methods of communicating with your Doer that we recommend:

  • Zoom - for calling and video conferencing with your Doer (eg morning huddles)
  • Live Chat - via Campfire in Basecamp

You can reach out to your Doer anytime by sending them a message via the Live Chat function called Campfire, which you can find on the Home screen in Basecamp. 

Basecamp is a project management and team communication platform and the most effective way we’ve found to keep you, your Doer, and their Doer Success Lead in the loop and on the same page. 

Campfire is the best place to cover queries quickly, post links and images and chat in real-time with your Doer. This is a much more efficient way of communicating with your Doer instead of emailing each other.  

This allows all your communication to be in one centralized place.

If you want to call them, we recommend Zoom. 

When it comes to delegating tasks, we first recommend submitting a task brief using the Briefing Toolkit in the Outsourced Doers Portal. Then, you upload these briefs to Basecamp as tasks in the appropriate To-Do list. 

As your Doer completes each task, they tick them off and Basecamp notifies you. 

TIP - Download the Basecamp App onto your phone (available on iOS & Android) so you can easily communicate with your Doer if you’re on the go and away from your computer

Here's a video that will walk you through Basecamp and explain how you can utilize it with your Doer.

If you prefer to use an alternative messaging and project management platform, you are more than welcome to do so, this however does limit our Quality Assurance & Doer Success leads from diving in and helping out if something goes amiss.

If you need further assistance, please forward your queries to founders@outsourceddoers.com. 

    • Related Articles

    • Can my Doer work reduced hours?

      We have recently launched Part-Time Doers to Founders who are seeking Doer assistance in reduced hours. Part-Time Doers work for 20 hours a week and will follow a 4-hour work schedule with their Founder. This is also applicable to those who are ...

    • Can my Doer work with my other team members?

      One of the Core Values of Outsourced Doers is 'We Are Stronger As A Team' because we believe that everything is work-out-able if we work together, so we highly encourage collaboration between peers. This is a value that we want to share and instill ...

    • Compulsory Doer Badges for Doer Training

      Here at Outsourced Doers, we make sure that your Doers are well-versed in essential fields and aspects of a business. As part of their Onboarding Program, your Doer will be certified in the 7 fundamental badges. Here are the 7 fundamental badges for ...

    • Doer Overtime

      We strongly believe that overtime is not a standard expectation from our Doers, if you find yourself or your Doer needing to submit overtime regularly, please consider reaching out to us to discuss growing your team. In the instance that your Doer ...

    • My Doer has not show up to work, what do I do?

      Doers not showing up to work rarely happens, but when it does, there are various possible reasons that we should look at. If your Doer hasn't shown up for work in time, you can ping the Client Experience Team via Basecamp or email ...