Timezone FAQs

Timezone FAQs

The Doers can work on two shifts: their morning shift which is at 10:00 am - 6:00 pm AEST (Sydney time) and their night shift which is at 8:00 am - 4:00 pm PST (LA time). 

Furthermore, the Pacific Standard Timeshift can be converted into these time zones:

  •  9 AM to 5 PM MST
  • 10 AM to 6 PM CST 
  • 11 AM to 7 PM EST 

On the other hand, for Founders in the PST time zone, you can also consider choosing your Doer’s morning shift (AEST). If you choose this option, you can brief them in the evening and expect tasks done in the morning. 

TIP: When you choose this option, you do need to take steps to ensure that your briefing is crystal clear to make sure that your Doer understands the task. In case your Doer has any questions during their shift, your Doer’s Doer Success Lead is available to help them. 


Daylight Savings Time Info:

When Daylight Savings Time is active, Doer's schedule will be adjusted to accommodate the change to Daylight Saving time in each timezone PST and AEST.

*Please note if you are working with your Doer on a Part time basis, regardless of your country you will follow the daylight savings change of PST timezone. 

  • Australia Daylight Savings Time (Starts on the First Sunday of October and ends on the first Sunday of April)

Example:

AEST: 10 AM - 6 PM [ 8  AM - 4 PM Philippine Time]

AEDT: 10 AM - 6 PM [ 7 AM - 3 PM Philippine Time] 

  • United States Daylight Savings Time (Starts in March and ends in November (please note that the dates may vary).

PST: 8 AM - 4 PM  [12 AM - 8 AM Philippine Time]

PDT: 8 AM - 4 PM  [11 PM - 7 AM Philippine Time]

If you need additional help converting your time to your Doer’s time, we use this website here at HQ: https://www.worldtimebuddy.com/

Time Zone Change Requests

Unfortunately, we’re unable to change the shift start and finish times of your Doer by a few hours, as these are also the shift times of the Doers Success Lead and SME (Subject Matter Expert) teams who are there to provide assistance to your Doer during those hours if needed. 

If you require your Doer to swap over to work in the alternative time zone (eg. swap from working PST to working AEST - or vice versa) please reach out to our Client Experience Team who will contact the Workforce Planning Teams with your request to see if this time change is possible. 

Time Zone change requests take at least two weeks to be processed and finalized to allow enough time for our Human Resources, Work Force Management team, and Doer Success team to update Doer records, logging/attendance systems, and team rosters. 

It will also allow your Doer time to adjust to the new time zone. 

During that time, your Doer will work in the original time zone until the transfer has been approved and finalized. 

If you need further assistance, please forward your queries to founders@outsourceddoers.com


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